Refund policy

All Sales Are Final

All purchases from The Lash Plug are final. We do not accept voluntary returns or exchanges, or offer refunds or store credit for change of mind, style preferences, or items purchased in error.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact info@theelashhplug.com with your order number and a description of the issue. Photos can help us review your concern.

This final-sale policy does not limit any rights or remedies you have under applicable consumer protection laws. Where required by law, we will provide the applicable remedy.

Contact

For questions about this policy, email info@theelashhplug.com.